Privacy Policy

Information you give us

When you create an account in the PickUp app, we collect:

• Your company email address
• Your base airport and employee number
• Your mobile phone number, used to send you trade notifications
• The trades you post, and the messages and photos you send in chat

We use this information only to run the app: showing your trades to your base, delivering your messages, and sending the text and email notifications you ask for. We do not sell your personal information.

Text messages (SMS)

If you choose to receive text alerts, you give your consent directly to Ultimate Advancement of Knowledge (UAOK), the operator of PickUp. You opt in inside the app by entering your mobile number and checking the text-message consent box under Notifications (see how opt-in works). We use your mobile number only to send the PickUp alerts you asked for: shift trades, buddy bid matches, giveaways, and crew chat activity.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing with subcontractors that support our services, such as the provider that delivers our text messages, is permitted only to deliver those messages.
• All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms.

Services that help us run the app

We use trusted outside services to store data and deliver notifications, including Supabase (sign-in), Convex (app data), Twilio (text messages), and Resend (email). They process your information only to provide those services to us. Your mobile number and text-message consent are never shared for marketing (see Text messages above).

Advertising and cookies

This website and the PickUp web app show ads provided by Google AdSense. Cookies are small files your browser stores. Google and its partners use them to show you ads based on your past visits to this site and to other sites.

• Google's advertising cookies let Google and its partners show you ads based on your visits to this site and other sites on the internet.
• You can turn off personalized ads at any time in Google Ad Settings.
• You can also opt out of some other companies' personalized-ad cookies at aboutads.info.
• To learn more, read how Google uses information from sites that use its services.

If you visit from the European Economic Area, the UK, or Switzerland, we will ask for your consent before any personalized ads are shown.

Children

TakeMyShift and the PickUp app are built for working airline crew. They are not meant for children under 13, and we do not knowingly collect information from children.

Your choices

You can update your profile at any time from the Account screen in the app. To delete your account and its data, email us and we will take care of it.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Contact us

Questions about your privacy? Email admin@uaok.org.